Trust centre

How we use AI

We use modern AI tools to help with research and first drafts, the same way we use a spellchecker or a spreadsheet. They make us faster. They do not make our judgements and they do not have the final word.

• A person on our editorial desk reviews and signs off every published page. AI never publishes on its own.
• AI does not give regulated advice. Our content is general information about company insolvency and business rescue. It is not regulated insolvency advice, legal advice or financial advice, and it does not replace a Licensed Insolvency Practitioner or solicitor advising on your own circumstances.
• We do not publish fabricated case outcomes, figures or reviews. Company numbers, official statistics and legal tests are taken from primary UK sources or left out. We never invent a rescue result, a saving or a success story.
• AI does not decide what we tell you. Reviewing your situation and deciding what to reply is handled by a person, and any advice you eventually get from a Licensed Insolvency Practitioner is given by that regulated practitioner, not by us and not by a tool.
• Personal data handled by AI tools is processed in line with our privacy notice and UK data protection law.

Our use of AI is guided by UK data protection law and the ICO's guidance on AI and automated decision-making. Where AI could affect a person, a human stays in the loop, in line with the direction of AI regulation such as the EU AI Act.

Authorship and editorial standards

Every page is written and maintained by our editorial desk and dated. We publish independent information, not paid-for placements, and any sponsored material would be labelled as such with the sponsor named. Insolvency is a regulated, high-stakes area, so we hold our content to a high standard and ground it in primary UK sources. The full detail is in our editorial policy, and our editorial team page explains who writes it.

Fact-checking and sources

Before a page goes live, factual claims are checked against primary sources, not other websites. In practice that means:

• Insolvency law and statutory tests taken from the Insolvency Act 1986 and related legislation.
• Official procedures and statistics taken from the Insolvency Service and gov.uk.
• Company and director records checked against Companies House and formal notices against The Gazette.
• Tax and debt guidance taken from HMRC.

Where a figure is the most recent published series rather than a live feed, we say so. How our data assets and calculators are built is set out in our methodology.

Corrections

If something is wrong, tell us and we will fix it. Use our contact page with the page address and what is incorrect. We respond promptly. Material corrections are made and noted on the page so the change is visible.

Complaints

If you are unhappy with our website, our content or how your enquiry was handled, we want to hear about it. Please raise it through our contact page with the details and what you would like us to do. We acknowledge complaints promptly and aim to resolve them fairly and quickly.

We are an independent information service, not a Licensed Insolvency Practitioner. A complaint about the advice or regulated work of a practitioner you go on to instruct, whether or not we pointed you to them, should also be raised with that practitioner and their regulatory body, as they are responsible for their own regulated work. Our full process is on the complaints page.

Your data

We do not currently pass your details to any Licensed Insolvency Practitioner or third party. Your enquiry is reviewed and replied to by our own editorial desk. We do not sell your data. What we hold, why, and how to ask us to delete it is set out in our privacy notice and cookie policy.

Who's behind this

LTD Turnaround is operated by Best Business Loans Ltd (Companies House 16833937). The same company operates three other UK business-finance sites: MerchantHQ (card payments and terminals), Market Invoice (invoice finance), and FundBiz (business loans and specialist finance).

Each site specialises in a different part of UK business finance and is built, edited and reviewed by the same small team. We are not presenting these as separate independent businesses; they share an owner, a codebase and the editorial standards on this page. LTD Turnaround does not exist to sell you new borrowing, and we do not steer you toward the other sites; they are named here for transparency, not as a referral.

All our policies